Innovation Ecosystem

Making meaningful use a reality for patients 3 years ahead of schedule

Blackstone Valley patients will now be able to download their own secure, personally recorded health care data into their electronic health records from a mobile patient engagement app

PHOTO BY Scott Kingsley

The new mobile app, BVCHC, offered by Blackstone Valley Community Health Care, will enable patients to download their own personally recorded health care data into their electronic medical records in a secure fashion, beginning July 1.

By Richard Asinof
Posted 6/23/14
Blackstone Valley Community Health Care continues to integrate cutting-edge health IT applications to better serve its patients, enabling them to download their own personally recorded health data in a secure fashion to their electronic medical records, the first health care provider in Rhode Island to do so. The goal is to increase the ability for patients to become more engaged in their health care.
How can Blackstone Valley’s innovative approach be integrated as a showcase example for the State Innovation Model funding proposal now being prepared for submission on July 21 to the Centers for Medicare and Medicaid Services? How can the development of Blackstone Valley’s engagement app be integrated into the development of patient-centric and patient-directed care models? When will the Warren Alpert School of Medicine at Brown University, Johnson & Wales University’s Center for Physician Assistant Studies and the nursing programs at Rhode Island College and the University of Rhode Island seek to train its students in the Blackstone Valley’s new patient engagement app as a best practice?
The ability of the patient to be more engaged in his or her health care – and creating a flow of information that is patient-directed – changes the dynamic of health care conversations and the way decisions are made. It also changes the way that information is controlled and accessed across a patient’s care team – and a patient’s family – with the patient having both more control and more investment in taking responsibility for achieving good outcomes.

PAWTUCKET – Patients at Blackstone Valley Community Health Care will help to make health IT history in Rhode Island on July 1 – the first to be able to download secure personally recorded health care data into their electric medical records, through the community health center’s mobile patient engagement app, "BVCHC."

The community health center, working in partnership with NextGen, its health IT systems provider, and Axial Exchange, the designer of the mobile app, will have achieved one of the key standards of Meaningful Use 3 – three years ahead its scheduled deadline for adoption.

At its free community health fair scheduled for Saturday, June 28, from 9 a.m. to 12 noon, Blackstone Valley will be assisting patients to show them how they can record their personal health data on their smart phones.

If patients want to, their personal health data can then be downloaded securely into their electronic medical record at Blackstone Valley, where it will be available for review and discussion at their next medical appointment.

Some of the data that patients can choose to record and download include daily measurements of weight, blood pressure, glucose, cholesterol, physical activity and mood.

As an incentive, Blackstone will raffle off 10 FitBits to people who download the BVCHC on their smart phone at the health fair. FitBit is a wearable mobile device that enables a person to track his or her daily activities and exercise, including sleep patterns, and can sync directly with the new smart phone app.

The health fair will also offer free screening for glucose and cholesterol, in partnership with Lifespan and the Hallett Center. Gateway Healthcare will conduct mental health screenings and Blackstone Valley will offer body mass index screenings. Patients will be assisted in entering data from the screenings done at the fair on their new smart phone app.

In addition, there will be family entertainment, including a face painter, a Zumba demonstration, chair massages, and refreshments.

At the forefront of innovation
Blackstone Valley has been at the forefront of adoption and use of health IT innovations in Rhode Island. Through its sophisticated integration of health IT data at the point of care, it has been able to bend the medical cost curve by about $12 million over the last four years.

It is also one of the top-rated patient-centered medical homes in the R.I. Chronic Care Sustainability Initiative in terms of achieving health outcomes. 



Blackstone Valley has built its own health information exchange and a data warehouse for quality reporting at the point of care.

It is also currently working with Care New England and Memorial Hospital to link its IT network for its patients that use emergency room and urgent care services in Pawtucket and Central Falls. 



“We’re already a leader in achieving costs savings, and I think this is going to step that up a bit as a result of having more engaged patients,” Ray Lavoie, executive director at Blackstone Valley, told ConvergenceRI in an interview February at the community health center at 39 East Avenue, talking about the launch of the new customer engagement app for Blackstone’s 15,500 patients. [See link to ConvergenceRI article below.]

“The more engaged patients are with their own health, the more inclined they are to follow doctors’ orders, and if they follow doctors’ orders, their health will improve and health care costs will decline,” Lavoie said, explaining the value proposition of the app.

Christine M. Grey, Blackstone’s COO, agreed, saying that the primary focus is on improving patients’ health. “We’re hoping that our results will speak for themselves, and our results will become a best practice because of the way it benefits our patients and reducing their overall medical costs.”

The decision to move beyond patient portals to a smart phone app reflected the community being served. “Not everyone has a personal computer,” Lavoie explained. “But everyone seems to have a smart phone. We feel that the more channels we have available for patients to engage with their health care provider, the beter off and better informed everyone will be."

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